Privacy Policy
Inner Calm Journey
Website: inner-calm-journey.com
Last Updated: December 2024
Introduction
Welcome to Inner Calm Journey. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inner-calm-journey.com and use our services related to mindfulness, meditation, and wellness content.
By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our website.
Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and preferences
- Communication preferences and subscription details
- Feedback, comments, and user-generated content
Automatically Collected Information
- IP address and location data
- Browser type, version, and language settings
- Device information (type, operating system, screen resolution)
- Website usage data (pages visited, time spent, click patterns)
- Referral sources and search terms
- Cookies and similar tracking technologies
How We Use Your Information
Service Provision
- Provide mindfulness and meditation content
- Personalize your experience
- Process transactions and subscriptions
- Respond to your inquiries and support requests
Communication
- Send newsletters and updates
- Notify about new content and features
- Provide customer support
- Send administrative messages
Analytics & Improvement
- Analyze website usage and performance
- Improve our services and content
- Conduct research and analytics
- Optimize user experience
Legal & Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Maintain website security
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
Google AdSense and Third-Party Advertising
We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
Important Information About AdSense
- Google may use the DoubleClick cookie to serve more relevant ads across the web
- You can opt out of personalized advertising by visiting Google’s Ads Settings
- Third-party vendors may use cookies to serve ads based on your website visits
- You can visit www.aboutads.info to opt out of third-party vendor cookies
- Google Ad Settings: adssettings.google.com
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
Third-Party Services
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. This service uses cookies to collect anonymous information about your usage.
Google Search Console
We use Google Search Console to monitor and optimize our website’s presence in Google search results.
Email Services
We may use third-party email services to send newsletters and communications. These services comply with applicable privacy laws.
Social Media Integration
Our website may include social media features that are governed by the respective social media platforms’ privacy policies.
GDPR and Your Rights
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Your Rights Include:
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Security Measures Include:
- SSL/TLS encryption for data transmission
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery procedures
- Employee training on data protection
- Incident response procedures
- Regular software updates and patches
- Secure hosting and infrastructure
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Retention Periods:
- Account Information: Retained while your account is active and up to 7 years after closure
- Website Analytics: Retained for up to 26 months (Google Analytics default)
- Communication Records: Retained for up to 3 years for customer service purposes
- Legal Compliance: Retained as required by applicable laws and regulations
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete the information.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place.
Safeguards for International Transfers:
- Adequacy decisions by the European Commission
- Standard contractual clauses approved by the European Commission
- Binding corporate rules for multinational companies
- Certification schemes and codes of conduct
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.
How We Notify You:
- Posting updates on our website
- Email notifications for significant changes
- In-app notifications (if applicable)
- Clear indication of changes in the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:
General Inquiries
Data Protection Officer
Supervisory Authority
If you believe that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.